Frequently Asked Questions

How do I reset my password?

Where do you ship to?

How much is the delivery fee?

What is the delivery timeline?

What payment methods do you accept?

How do I edit my payment details?

What should I do if my payment has failed?

Can I ask for a refund on my order?

What should I do if I receive a faulty or damaged item?

Can I cancel my subscription?

Can I pause or change the date of next subscription order?