andSons is part of the MOH's list of direct telemedicine providers.

Sign up & save RM20 on your first order

If you forgot your password, follow the steps as below-1. Click "Forgot password" on the Login page2. Enter your email and we’ll send you a link to reset your password.3. Click on the "Reset Password" option in the email and you will be directed to andSons website to reset your password4. Once done, click the "Submit" button and you will be redirected to the main page once your password has been successfully reset.

How do I reset my password?

We currently deliver most medications across Peninsular Malaysia and East Malaysia.However, weight loss injectable medications are only available for delivery within Peninsular Malaysia due to their temperature-sensitive nature and the requirement for cold chain management.

Where do you ship to?

Delivery is FREE and will be delivered directly to your door in discreet packaging. Please ensure you will be home to receive the parcel, or anyone to receive it on your behalf.
 
You may include special delivery instructions in the shipping note at check-out. Please note that we are not responsible for any loss or damage to the parcel. We will also not be able to change the delivery address once the order is approved.
 
Should the first attempt of the delivery be unsuccessful, we will contact you for re-delivery.

How much is the delivery fee?

For most orders approved by 9AM, you could expect the following delivery times:<ul><li>Within Klang Valley - within 1 business day.</li><li>Outside of Klang Valley, in Peninsular Malaysia - within 3 business days.</li><li>East Malaysia - within 5-7 business days.</li></ul> As weight loss injectable medications are temperature-sensitive, these products require cold chain management and will be hand-delivered to ensure its integrity. As such, the delivery times for this product differs slightly. For orders approved by 1PM, you could expect the following delivery times:<ul><li>Within Klang Valley - next 2 business days</li><li>Outside of Klang Valley, in Peninsular Malaysia - within 3 business days.</li></ul> Kindly be advised that public holidays may result in an additional day for delivery.

What is the delivery timeline?

We accept Visa, Mastercard, Apple Pay, Google Pay, GrabPay, FPX, and Atome, including flexible payment plans with Atome.

What payment methods do you accept?

You may update your payment details here:&nbsp;<a href="https://andsons.com.my/account/profile" rel="noopener noreferrer" target="_blank" style="font-size: 12px;">https://andsons.my/account/profile</a>&nbsp;Kindly log in to your account, click on 'My Profile' and enter your new/updated debit or credit card number under 'Payment Details'. Click on 'Save New Card'.

How do I edit my payment details?

You may update your payment details here&nbsp;<a href="https://andsons.com.my/account/profile" rel="noopener noreferrer" target="_blank" style="font-size: 12px;">https://andsons.com.my/account/profile</a>&nbsp;Kindly log in to your account, click on 'My Profile' and enter your new/updated debit or credit card number under 'Card Details'. Click on 'Save New Card'.We appreciate if you can let us know once the payment has been updated and we will assist to trigger the charge again to the new card.

What should I do if my payment has failed?

Upon receiving your order, please inspect the package and its contents immediately. If you notice any discrepancies such as missing, incorrect, or damaged items, please contact us as soon as possible&nbsp;at&nbsp;<a href="mailto:hello@andsons.com.my" rel="noopener noreferrer">hello@andsons.com.my</a>&nbsp;or send a chat message on our website.It’s important to report any issues within&nbsp;48 hours&nbsp;of receiving your order. This timeframe allows us to effectively investigate and resolve the issue promptly. To help us assist you quickly, please provide:<ol><li>Your order number</li><li>A detailed description of the issue</li><li>Clear photographic evidence (if applicable)</li></ol> Please do not discard any defective, damaged, or incorrect items (including packaging).&nbsp;We may need to arrange for the items to be collected for further investigation or processing. Please note that discrepancies reported after 48 hours from the delivery date may not be eligible for correction, as we are unable to effectively verify claims beyond this period. Your prompt reporting is crucial in ensuring a swift resolution.

What should I do if I receive a faulty or damaged item?

Absolutely! You may cancel your subscription anytime before your subscription is renewed. To cancel your subscription, please follow the steps below: <ol><li>Login to your account dashboard</li><li>Select Dashboard &gt; Subscriptions &gt; Active Subscriptions</li><li>Click on the "Cancel Subscription" button for the product you'd like to cancel</li><li>It will prompt our Live Chat to open and our customer care team would be able to help you</li></ol>

Can I cancel my subscription?

Not quite ready for your next shipment? Or do you need your order to ship out a bit early this month? Reach out to us via Live Chat and our customer care team would be able to assist you.

Can I pause or change the date of next subscription order? 

In your accounts page, under Privacy and Consent section, there is a button to delete my account. Enter your email to confirm this process.

How to delete your account on the app?

Please book a weight loss consultation with our doctors with the link in your email within 30 days of being charged. Once you attend the consultation, our doctors will indicate it in the system and we will refund the charge.

What should I do if I have been charged RM19.99 for missing my weight loss consultation? 

You must be 18 years old or above to use this service. If you are under 18, please speak to a parent, guardian, or healthcare professional for support.

What is the minimum age requirement?

Frequently Asked Questions

How long will it take to receive my prescription?

You can speak to our customer care team at any time by clicking <a href="https://api.whatsapp.com/message/RE6F7NE4GY5KC1" rel="noopener noreferrer" target="_blank">here</a> who will be happy to answer any questions you may have. If you need to speak to the Doctor again they can help arrange this.

What if I have more questions?

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Men's Health

Hair Loss

Weight Management

Skincare

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Clinically proven care. Personalised to you.

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View your plan and confirm your order. You will not receive your medication order until this is complete.

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Our Doctors have prescribed you a treatment plan.

Prescription, weekly GLP-1 + GIP injectable. Lose up to 23% of your body weight

RM 1150

GLP-1 + GIP Weekly Injectable

Combination plan with DHT-blocker pills and 3% Redensyl growth serum. A good option for new starters and all stages of hair loss.

RM 129

Hair Loss Starter Kit

A daily pill that blocks DHT which can cause hair loss. Effective in 83% of men.

RM 82

DHT Blocker Pills

A concentrated hair serum that activates hair follicle stem cells to promote hair regrowth by up to 214%.

RM 72

3% Redensyl Anti-Hair Loss Serum

This 4-step routine includes our Shampoo, Conditioner, Dermaroller and 3% Redensyl Serum.

RM 110

Intense Hair Growth Kit

A complete hair care routine that promises thicker, stronger, fuller, and healthier hair. No prescription required. Kit includes 3% Redensyl Hair Loss Treatment plus our Thickening Complex Shampoo and Conditioner.

RM109

Intense Hair Growth Trio

See a significant waist decrease in 6 months with pills that block the enzymes that absorb fat.

RM 200

Fat Blockers

The generic version of the most popular ED treatment. Same active ingredient but 70% cheaper.

RM 30

The Blue Pill

This as needed, branded ED pill works within 1 hour and has effects for up to 36 hours.

RM 380

The Weekend Pill

Taken daily, this discreet film dissolves on the tongue. Taken daily for better spontaneity when you need it.

RM 264

Daily ED Thins

This chewable mint format is a discreet alternative to the pill with the same active ingredient as the branded products.

RM 31

ED Chewable Tablets

This PE pill is fast acting so you'll last longer and climax later.

RM 239

The Prolong Pill

A 5% local anaesthetic to treat PE fast without reducing sensitivity.

RM 40

The Prolong Spray

The essential regime for men that includes 3% Niacinamide Cleanser, Amino Acids Moisturiser and 23% Vitamin C Serum.

RM 120

Skin Maintenance Kit

A prescription retinoid, 20x more potent than anything off the shelf to reduce inflammation and clear skin.

RM 84

Prescription Acne Cream

A prescription retinoid that increase skin cell turnover for reduces wrinkles and younger-looking skin.

Prescription Anti-Ageing Cream

This oral antibiotic treats and reduces inflammation by lowering levels of acne-causing bacteria.

RM 15

Antibiotic Acne Tablets

Infused with a 5% thickening complex of Saw Palmetto, Caffeine and Argan. Gently removes excess oil from your scalp whilst stimulating hair follicles for healthy hair growth.

RM 29

5% Thickening Complex Shampoo

A smart digital weighing scale that measures 12 different body parameters to help you track your fitness journey.

RM80

Smart BMI Weighing Scale

Dexcom ONE+ gives you a clearer view of your glucose trends throughout the day and night.

RM225

Dexcom ONE+ CGM

This foaming cleanser is clinically proven to reduce sebum and signs of ageing. Non-comedogenic and sulphate-free.

RM46

3% Niacinamide Cleanser

With concentrated vitamin C to even skin texture, reducing acne marks and scars. Brightens and tones for healthier, glowing skin.

RM67

23% Vitamin C Serum

Instantly absorbs to prevent dryness and strengthen skin barrier for better water retention. With Hyaluronic Acid and 14 amino acids.

RM50

14 Multi Peptide Moisturiser

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treatments.

Get Started

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Start your treatment today.

HairLoss.

WeightManagement.

Men'sHealth.

PrescriptionSkincare.

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Speak to a Doctor online and get treatments delivered to your door. How can we help you?

Losing more hairs than you’d like?

Looking to sheda few pounds?

Weight Loss

Finding it hard to get hard?

Wanting to last longer in bed?

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men’s health.

Re-imagining

It’s time to start taking better care of yourself. With easy access to clinically proven treatments, personalised to your needs, we’re helping to make that possible. Men’s health, the way it should be.

Sexual Health

Acne & Aging

Daily Wellbeing

Re-imagining Men’s Health

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Licensed Doctors

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Personalised Treatment Plans

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100% Online and Private

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Fast and Discreet Delivery

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Cancel Anytime

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Registered Medication

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You’re in safe hands.

All consultations remain private between you and the Doctor.

100% confidential.

Your patient notes are encrypted and stored in a secure system.

100% secure.

andSons is licenced by the MOH and is LegitScript certified.

100% legitimate.

Always discreet consultations available at your convenience.

100% online.

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Backed bymedical experts.

Medical Advisor

Prof. Dato' Dr. Zulkifli Md Zainuddin

Dr. Hazli Bin Zakaria

andSons Doctor

Dr. Hon Yeen Heng

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100,000’s of menare hitting their healthgoals with andSons.

Love their experienceand would recommend.

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Speak to a Doctor online, whenever, wherever.

100% online and discreet.

Delivery to your door  in discreet packaging.

Fast and discreet delivery.

Proven, FDA approved medications products.

Clinically-proven treatments.

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No waiting rooms, no pharmacy checkout lines. Talk to a licensed Malaysian doctor and get a diagnosis from the comfort and privacy of your home. For a limited time, we're offering FREE pre-consultations with a doctor to explore suitable treatment options.

Speak To A Doctor Privately Online

Licensed doctors ready to help you.

Build your health &amp; confidence with our non-prescription daily essentials.

From RM1193% Redensyl Hair Loss Treatment 60ml5% Thickening Shampoo 200ml5% Thickening Conditioner 200ml

RM119

From RM76Formulated with 3% Redensyl, this concentrated hair serum activates hair follicle stem cells to promote hair regrowth by up to 214%.

RM76

3% Redensyl Hair Serum

From RM37With a 5% thickening complex of Saw Palmetto, Caffeine and Argan. Gently remove excess oil from your scalp whilst stimulating hair follicles.

RM37

5% Thickening Shampoo

From RM1203% Niacinamide Cleanser 100ml14 Multi-Peptide Moisturiser 30ml23% Vitamin C Serum 30ml

RM120

From RM189With a specialist blend ofAshwaganda, Maca Root, Copper,Zinc and Vitamin D3

RM189

Testosterone Support

Over the Counter

Made in labs. Backed by science.

Whatever stage of hair loss you’re at, find a plan that works for you.

Erectile Dysfunction and Premature Ejaculation treatments delivered discreetly.

Doctor-prescribed sustainable plans to reach your healthy weight goals .

Feel confident in your skin with treatments you can’t find off the shelves.